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On Track In Progress Needs Attention Scheduled

Community Engagement

Metric
Status
Update
Public Updates Posted (Weekly/Biweekly)
Status Scheduled
Update Scheduled. Establishing a consistent public update cadence and format.
Resident Listening Sessions
Status In Progress
Update In progress. Currently planning Traveling City Hall sessions where we will bring city leadership directly to residents, and gathering early feedback from residents.
Volunteer Signup / Partner Drives
Status Scheduled
Update Scheduled. A Volunteer Sign-up form has been added to the City's website, our leadership team is identifying partner support opportunities. Community members can sign-up to receive notice of volunteer opportunities here. https://thecityofprichard.org/volunteer-for-city-of-prichard-events/.
Event Support / City Calendar Updates
Status On Track
Update On track. An Event Calendar has been added to the City's website, improving event visibility and we are ensuring updates are posted consistently.
Feedback Collection (Survey / Form)
Status In Progress
Update In progress. A survey/form is being developed to capture resident feedback from our Traveling Town Hall meetings, and community events.

Economic & Workforce Development

Metric
Status
Update
Business Outreach Touchpoints
Status In Progress
Update In progress. Connecting with local businesses to understand their needs and provide timely support. Each outreach effort is tracked to ensure follow-through, accountability, and real results for our business community.
Permit / Licensing Process Improvement
Status Scheduled
Update Scheduled. Reviewing current process to remove unnecessary delays and confusion. We’re building a clearer, faster process that works better for residents and businesses.
Job / Training Partner Outreach
Status On Track
Update On track. We’re having ongoing conversations with community and business partners across the region. Together, we’re identifying new opportunities that create jobs and strengthen our local economy. More updates will be provided as they develop.
Corridor Investment Opportunities
Status Scheduled
Update Scheduled. Plans have been made to take a closer look at major corridors throughout the city to see where investment can make the biggest impact. This information helps guide future development that supports local businesses and neighborhoods.
Local Vendor / Small Business Support
Status In Progress
Update In progress. Currently exploring ways to make it easier for local vendors to do business with the City. These efforts are focused on expanding opportunities and supporting the growth of small businesses. More details will be released as these processes are finalized.

Government Operations

Metric
Status
Update
Service Request Tracking Setup (311)
Status In Progress
Update In progress. Streamlining how service requests are received, tracked, and resolved from start to finish. At the same time, we’re making key updates to our 311 system to better serve residents.
Department Process Documentation
Status On Track
Update On track. All departments are being trained on more efficient ways to document repeat processes to improve consistency and productivity.
Fleet / Equipment Readiness Snapshot
Status Scheduled
Update Scheduled. Taking a close look at the condition and readiness of City vehicles and equipment. This snapshot helps identify priority needs so crews have the tools they need to serve the community.
Internal Response Time Improvements
Status In Progress
Update In progress. Putting clear, standard procedures in place for essential City services. This helps teams respond faster, work more consistently, and deliver better service to residents.
Staff Training / SOPs Created
Status Scheduled
Update Scheduled. Currently planning citywide staff trainings and professional development workshops. Designing standard operating procedures for workflows to make sure tasks are done correctly.

Infrastructure & Utilities

Metric
Status
Update
Pothole Response Progress
Status In Progress
Update In progress. We’re repairing potholes and improving road conditions across the city, with a focus on major travel routes. This work helps make daily commutes safer, smoother, and more reliable.
Streetlight Repairs
Status In Progress
Update In Progress. Currently identifying priority streetlight outages and confirming the repair process. This helps speed up replacements and improve safety across the city.
Drainage / Ditch Clearing
Status Scheduled
Update Scheduled. We will identify high priority areas that have drainage/ditch-overflow issues.
Right-of-Way Maintenance
Status In Progress
Update In progress. Organizing routine right-of-way work and documenting improvements.
Water / Sewer Issue Tracking
Status Scheduled
Update Scheduled. Establishing a simple tracking method for reported issues and follow-up.

Neighborhood Quality

Metric
Status
Update
Neighborhood Cleanups
Status On Track
Update On track. Cleanup efforts are being scheduled across the city to address priority areas. Progress updates will be shared by District so residents can easily track work in their neighborhoods.
Overgrown Lots Addressed
Status In Progress
Update In progress. Actively identifying locations with repeat issues so they can be addressed more effectively. Improved coordination across City teams helps ensure faster, more timely action.
Abandoned Properties Triage
Status Needs Attention
Update Needs attention. We are working through data gaps and prioritization to speed up triage.
Bulk Trash / Pickup Improvements
Status Scheduled
Update Scheduled. reviewing our current approach to identify what’s working and what can be improved. This process helps outline clear changes residents can expect moving forward. More details will be released as new processes are finalized.
Beautification / Corridor Improvements
Status In Progress
Update In progress. Currently assessing targeted improvements along key corridors to address safety, access, and appearance. As work moves forward, we’re documenting visible wins so residents can see progress taking shape.

Public Safety

Metric
Status
Update
Crime Trends Snapshot
Status In Progress
Update In progress. We are compiling recent incident trends and sharing a simple snapshot for staff and residents.
Patrol Visibility / Hotspot Coverage
Status Scheduled
Update Scheduled. Reviewing recent public safety trends to better understand what’s happening in our community. A simple snapshot will be shared with staff and residents to promote awareness, transparency, and informed action.
Blight / Illegal Dumping Enforcement Support
Status In Progress
Update In progress. Conducting a citywide survey to identity blight and illegal dumping, as we work to restore dignity and strengthen community pride.
Code Enforcement Coordination (Safety)
Status On Track
Update On track. City departments are actively coordinating to address public safety and code enforcement issues more effectively.
Community Safety Meetings / Block Captains
Status Scheduled
Update Scheduled. Planning the first round of neighborhood meetings to connect directly with residents about public safety concerns. Block captains will play a key role in sharing information and helping identify issues at the neighborhood level. These conversations will help strengthen communication and build safer, more connected communities.